Job Detail

Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people.

The St Claire's service is designed to give people in housing need a safe and stable place to stay. Hightown Support offers temporary accommodation and support for people who need help to find a permanent home.

• Generous annual leave allowance of 33 days per year pro rata for part time, including statutory bank holidays, rising to 35 days with service
• £14,016 pa for a 18.5 hour a week contract
• Regular support from your line manager and colleagues
• Annual bonus based on satisfactory performance
• Monthly attendance bonus on top of your basic salary
• Annual salary and cost of living review
• Commitment to health and wellbeing with the Five Ways to Wellbeing
• Ongoing professional development and support to deliver outstanding support
• Workplace pension scheme and life assurance of three times your annual salary
• Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
• Access to Personal Protective Equipment (PPE) for use at work
• Access to COVID-19 vaccinations
• Friendly and supportive team environment
• Employee assistance helpline
• Mileage paid for car usage

• You would be responsible for co-ordinating and delivering a flexible outreach service providing a personalised support service to people with complex needs in line with the Housing First principles.
• You would be part of a team creating long term sustainable tenancies to help the most vulnerable people off the streets of St Albans.

• You`ll be driven by the desire to make a difference and have the ability to understand the complex needs associated with those who have been street homeless for a considerate period of time.
• Satisfactory DBS, reference and medical checks.
• Experience of project management and/or monitoring referrals to community services and external partner agencies.
• Experience of providing intensive case management and wrap-around support and advocacy to service users.
• Acting calmly and responding professionally in stressful and difficult situations.
• Able to work evenings and weekends
• Must be able to drive