Job Detail

We currently have opportunities for full time and part time (22.5 & 37.5 hours) Assistant Support Workers at our supported living service, Fletcher Way, in Hemel Hempstead.

Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,300 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year.

In return for your hard work and commitment, we offer a benefits package which includes:

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
• £12.24 per hour
• Regular support from your line manager and colleagues
• Annual bonus based on satisfactory performance
• Monthly attendance bonus on top of your basic salary
• Annual salary and cost of living review
• Commitment to health and wellbeing with the Five Ways to Wellbeing
• Ongoing professional development and support to deliver outstanding support
• Workplace pension scheme and life assurance of three times your annual salary
• Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
• Access to Personal Protective Equipment (PPE) for use at work
• Access to COVID-19 vaccinations
• Friendly and supportive team environment
• Employee assistance helpline
• Mileage paid for car usage
• Fully paid DBS

Working as part of a dedicated team, your role as an Assistant Support Worker is to:

• Provide appropriate support to service users with their day to day needs withing their own home.
• Provide assistance with life skills such as shopping, managing budgets and domestic tasks such as cooking and cleaning.
• Follow agreed support plans and risk assessments to ensure that we are providing a service that meets each individual's needs, supports their aspirations and maximises their independence.

• We are looking for caring, enthusiastic people who enjoy helping others and seeing the difference their support can make to enable individuals to lead independent and fulfilling lives.
• You do not need sector experience as we provide a structured induction and comprehensive training to support you with your role and you will have the opportunity to gain an accredited vocational qualification.
• We are looking for passionate people who with a `can-do` attitude who are driven by the desire to make a difference and who have the ability to recognise the wishes and needs of vulnerable adults and communicate effectively using different methods according to people`s needs.
• You will need to be able to work shifts as part of a rota system which will include weekend and bank holiday working.
• You must be able to work as part of a team to deliver an excellent service to the people we support and be flexible in your approach to work.
• You will have a commitment to equality and diversity and take a positive approach to supporting people with learning disabilities.
• It is essential that you are able to work to a rota and have a full UK driving licence.