Job Detail

Join Eminent Care Agency – Where Compassion Meets Excellence

Founded in 2015, we believe everyone deserves dignity and independence. We offer tailored, CQC-regulated care with a person-centred approach, supporting families with compassion and professionalism.

Eminent Care Agency delivers high-quality care across Stevenage and Hertfordshire, supporting adults of all ages through:

• Domiciliary & Live-in Care
• Supported Living
• Complex Care (Autism & Learning Disabilities)
• Dementia & Palliative Care
• Night & Private Care
• Waking Nights and Sleep in’s
• Private Care

Core Values: Our core values, principles and ethical standards ensure care is person-centred, respectful, and effective while promoting dignity and wellbeing.

• Respect & Dignity – Kindness, empathy, and privacy
• Communication – Honest, clear, and inclusive
• Person-Centred Care – Tailored plans to individual needs
• Equality – Inclusive, fair, and diverse care
• Safety – Physical and emotional well-being
• Compassion – Genuine emotional support
• Accountability – Skilled, honest, and responsible care
• Improvement – Ongoing learning and innovation

We believe in quality care delivered by quality people - and we invest in making sure you feel valued, supported and proud of the work you do.

What we Offer:

• Flexible hours
• Free DBS & uniform
• Full training, induction and Specialist Subjects
• Buddy system & supervisor support in the field
• Staff rewards & wellbeing benefits
• Career progression & succession planning
• Competitive pay
• Supportive, family-like team
• You can create a great work life balance that fits into your regular availability and life commitments

At Eminent Care, you’ll join a supportive team that values your wellbeing, recognises your hard work, and helps you grow—building your rota around your life and empowering you to lead.

• Personal Care: Assisting with washing, bathing and showering. Helping with dressing and undressing. Supporting with continence care. Assisting with grooming (hair, shaving and oral care). Supporting with mobility (using hoists and walking aids etc.)
• Meal Preparation, Nutrition and Hydration: Preparing and serving meals and drinks. Supporting with feeding if needed. Monitoring dietary needs and fluid intake. Following individual care plans for allergies or preferences
• Escorts: Escorting to appointments, holidays, family visiting, social events, shopping.
• Medication Administration and Medication Support: Administering medication (with proper training). Recording medication taken and any concerns. Reporting and Documentation
• Daily Living and Domestic Support: Light housework and housekeeping (cleaning, laundry and tidying). Helping with shopping or running errands. Supporting with bills or appointment reminders. Assisting with use of technology (TV, phone, safety alarms).
• Emotional and Social Support: Offering companionship and conversation. Encouraging hobbies, interests and engagement. Supporting mental health and wellbeing and reducing social isolation. Building trusting relationships with clients and families.
• Safety and Wellbeing: Monitoring for changes in health, mood or behaviour. Reporting concerns to the appropriate team or family. Following safeguarding procedures and reporting concerns. Ensuring the environment is clean, safe and hazard-free.
• Record-Keeping and communication: Writing accurate daily notes and incident reports. Following care plans and updating the office of changes. Communicating clearly with other team members, office, families and professionals. Respecting confidentiality and data protection laws.
• Training and Development: Attending mandatory and refresher training. Keeping Knowledge up to date with best practices. Engaging in supervision and team meetings.

• Passionate about making a real, lasting difference
• A friendly, kind face who brings joy to others every day
• Proud to provide high-quality care, delivered with compassion and respect
• Someone who works independently and uses your initiative
• Willing to work flexibly across: Morning shifts, Lunch shifts, Tea or evening shifts, Waking nights or Sleep-in-shifts Available for every other weekend or weekend-only work - you can choose your preferred working shifts/pattern.
• Car drivers with a full UK driving licence and access to a vehicle are preferred due to the nature of the role, non-car drivers will also be considered.
• Care experience is desirable but not essential-what matters is your attitude, heart and commitment. We provide full training and induction to help you thrive.