Job Detail

Company Overview

Since 2005, Caremark has been dedicated to providing homecare to help individuals live independently in the comfort of their own homes in North Hertfordshire. We deliver high-quality home care services to people from all backgrounds, regardless of gender, race, or social status. Our wide range of care services includes companionship, personal care, dementia support, respite care, overnight assistance, reablement care, live-in care, complex care, palliative care, and children’s services.

The Role

We have a highly rewarding complex care care role to support a young customer living with cerebral palsy in their home in Letchworth Garden City, Hertfordshire.

This role involves providing tailored, compassionate care to assist with daily activities, promote independence, and enhance their overall quality of life within the comfort of their home environment and community.

Benefits We Offer:

• Competitive industry hourly pay
• Paid mileage of 35p per mile between customer visits
• Free study towards NVQ Level 2 and above in Adult Social Care
• Earn £150 for employee referral and be eligible for further awards for carer of the month and year.
• Early Pay App to access up to 20% of your pay in advance of payday
• Participation in company events
• All employees of Caremark North Herts and Stevenage are entitled to pension and annual holidays.
• Discount vouchers from Care Professional Academy
• Blue Light Discount Card
• On site parking at the office and parking permits when visit customers.
• Paid ongoing training and development

Principal Responsibilities:

• Show up with a smile to provide companionship and build trust with customer and family.
• To assist with getting up and going to bed in the morning and evenings.
• Support with personal care including showering, getting dressed and toileting.
• Administering of medication.
• Preparation of meals and assistance with feeding.
• Basic upkeep of living space like making of bed, loading and unloading of dishwasher.
• Taking customer to appointments in the community including doctor’s appointments, supermarket visits, bowling, etc.

• Maintain records of each visit and report changes to the office in a timely manner.

Person Specification:

This role is ideal for a calm, confident individual who easily build trust and maintain dignity in care. The successful candidate will be assertive and able to maintain clear boundaries while encouraging positive routines and supporting the client’s independence. Strong communication skills are essential, as you'll need to effectively engage with clients, the office, promote structure, and foster relationships.

• Able to use positive encouragement and creative methods to help the client take part in daily routines, social activities, and therapy, even if they are initially resistant.
• Shows good problem-solving skills by understanding situations and making thoughtful decisions to support the client’s safety, wellbeing, and independence.
• It is desirable, but not necessary to have previous experience of learning disabilities and epilepsy. It would also be helpful to have an interest in films, music and craft.

Working Hours:

This role follows a weekly shift pattern which is subject to vary each week within the core hours. The hours of work varies within the core hours of 9am to 10pm.

• 09:00am -2:00pm / 2:00pm to 10:00pm
• 02:00pm – 10:00pm
• 02:00pm – 0800:pm
• Weekdays & Weekends available