Job Detail

Care First 24 is a complex care provider for both physical and mental health needs, working with a diverse client group with a variety of care needs, across the UK.  We provide tailored, person-centred and compassionate support that ensures our clients feel comfortable and safe in our care.  We have a robust but fast registration process and induction, with a variety of learning and development opportunities.

We are an expanding business and have taken on new packages which require a team of caring and compassionate professionals with the expertise to ensure smooth running of our care packages.

Our Core Values include: Person-Centred Care; Professional Culture; People & Workforce Development; Prevention, protection, Promotion of safe care; Promoting people’s safety; Professional Leadership and Integration, Promote Wellbeing; Protecting the Environment.

• Open and respectful communication culture with transparent channels.
• Dedicated candidate liaison officer to provide consistent support.
• Clear career progression pathways and professional development guidance.
• Strong focus on staff well-being, including mental health support.
• Opportunities for personal and professional growth.
• Commitment to creating positive outcomes for both staff and those cared for.
• Core values centered on staff support and reducing caregiving stress.
• Initiatives aimed at increasing employee satisfaction, reducing stress, and boosting engagement.

As well as...

• Employee Wellbeing programme 
• Competitive rates of pay
• Inhouse ongoing training
• Refer a friend bonus

To deliver high-quality, person-centred care and support to adults with complex health needs, enabling them to live safely, comfortably, and with dignity. The role involves clinical tasks such as tracheostomy care and PEG feeding, alongside supporting daily living and promoting independence wherever possible.

Key Responsibilities:

• Provide safe, compassionate, and respectful care in line with individual care plans.
• Carry out tracheostomy care, including suctioning, stoma site cleaning, tube changes (where trained and authorised), and emergency management of blocked or dislodged tracheostomy tubes.
• Deliver safe and effective care for clients with spinal cord injuries, including mobility support and pressure area management.
• Administer PEG feeding, including preparation of feeds, maintaining equipment, and monitoring for complications.
• Assist with personal care (washing, dressing, continence care, mobility) while promoting dignity and independence.
• Monitor, record, and report any changes in the individual’s health and wellbeing.
• Recognise and respond promptly to medical emergencies, including tracheostomy or PEG-related complications.
• Support with medication administration in line with training and policies.
• Work collaboratively with healthcare professionals, families, and the wider care team to ensure continuity of care.
• Maintain accurate and up-to-date care records, incident reports, and health observations.
• Adhere to infection control, safeguarding, and health & safety policies at all times.
• Participate in regular training, clinical competency checks, and supervision to maintain up-to-date knowledge and skills.

• Previous experience in complex care, healthcare assistant, or support work.
• Training in tracheostomy care and PEG feeding
• Knowledge of safeguarding, infection control, and health & safety practices.
• Enhanced DBS clearance.
• You must have 2 Years experience working in a health or social care setting as a Domiciliary Care Assistant 
• English language – Fluent oral and written.
• Good communication and problem solving skills
• Driving license preferred
• Commitment to quality care and support
• Must be flexible