Job Detail

Huldra Recruitment Ltd is a CQC registered homecare agency in Hertfordshire. We provide live-in care, dementia support, end-of-life care, and physical disability support for adults. The Care Coordinator role exists to ensure this care is delivered safely, professionally, and in line with our values of honesty, dignity, respect, and teamwork.

What Our Company Does

• Homecare Services for Adults: We help adults remain in their own homes while receiving tailored support.
• Specialist Care: Our services include 24/7 live-in care, dementia support, end-of-life care, and physical disability assistance.
• Mission: To promote independence, dignity, and respect, ensuring every service user feels valued and supported.
• Values: Honesty, quality care, teamwork, respect, and dignity guide everything we do.

What We Offer

• Opportunity to Shape Care: Your voice matters. We encourage staff to contribute ideas and help define how compassionate, person-centred care is provided.
• Competitive Package: Basic pay, 28 days holiday, pension option, and mileage reimbursement.
• Training & Growth: Ongoing professional development, specialist training, and clear pathways to advance your career.
• Supportive Environment: Our care coordinator works closely with carers, ensuring you feel supported, respected, and empowered.
• Values Driven Culture: Guided by honesty, quality care, teamwork, respect, and dignity, we create a workplace where staff and service users thrive.

 
Why Join Our Team?

• Make a Real Impact: Support adults with live-in care, dementia, end-of-life, and disability needs.
• Work With Purpose: Every shift promotes independence, dignity, and respect.
• Grow With Us: As Huldra Recruitment Ltd expands, you’ll help shape our services and step into leadership.

The Care Coordinator’s responsibilities include but are not limited to the following:

• Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
• To supervise staff and ensure that all staff contribute to the efficient running of the service
• To organise and coordinate care delivery in accordance with current best practices, according to policy and procedures, agreed standards, legislative requirements and relevant regulations under the direction of the Manager and within the financial plans
• Ensure that the care service is delivered to service users at the times and for the duration specified in the relevant individual agreement(s) and contract standards
• To work within the agreed parameters of cost to the company in terms of miles accrued and travel time between service users
• To ensure that rotas are arranged in accordance with the staff work patterns including any annual leave
• To ensure that any service user absence is documented on the allocation system
• To ensure that any missed or late visits are recorded and monitored
• To update the system used for rostering in a timely manner to ensure that staff are paid correctly and service users are charged accurately
• Be responsible for promoting and protecting the welfare of those individuals supported by the service
• To participate in on-call duties as per the agreed rota

• Level 3 in Health and Social Care 
• Mandatory training 
• Enhanced DBS
• Minimum of 3 years care experience