Job Detail

Living Well Homecare is a community-based care provider supporting adults to live independently in their own homes. We provide person-centred care to individuals with a range of needs, including mental health support, physical care, and assistance with daily living.

The role exists to ensure our clients receive safe, compassionate, and high-quality care while promoting independence, wellbeing, and dignity within the community.

• A supportive and inclusive working environment where staff are valued and encouraged to grow.
• We are committed to building a positive team culture, providing opportunities for professional development, and recognising the important work our staff do every day.
• Our team supports people in the community to live independently and with dignity, which makes the work meaningful and rewarding.
• By joining Living Well, staff become part of a team that is passionate about compassionate care, teamwork, and making a real difference in people’s lives.

We also offer:

• Extensive Training
• Career Development Pathway
• Company pension scheme
• Holiday allowance - 20 days
• Costco membership
• Mileage allowance at 30p per mile
• Free Parking
• Room to grow
• Workplace Pension 2% contribution
• BLUE LIGHT CARD - range of official discounts from large national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more!

• Coordinate rotas and care packages to ensure safe, consistent service delivery.

• Match staff to service users based on needs, risks, skills and continuity.

• Respond quickly to sickness, emergencies, hospital discharges and schedule changes.

• Act as a point of contact for service users, families and professionals, addressing day?to?day queries.

• Escalate safeguarding concerns, complaints, incidents or changes in need promptly.

• Provide operational support to care staff, including shift changes and essential updates.

• Monitor service quality, punctuality, missed calls and operational pressures, taking action where required.

• Recognise and respond to mental health, dementia or behavioural needs that affect care delivery.

• Maintain accurate electronic and manual records, including rota updates and service changes.

• Work in line with GDPR, safeguarding, health and safety and CQC requirements.

Essential Requirements:

• Right to work in the UK

• Previous care experience 

• Competent IT skills

• Good level of spoken and written English

• Compassionate, patient, and reliable nature

• Understanding of safeguarding and professional boundaries

• Enhanced DBS check (or willingness to obtain one)