Job Detail

Hope Homecare Services is a CQC-registered provider known for our commitment to outstanding, person-centred care. We support adults across Hertfordshire, Essex and Enfield to live independently and safely in their own homes. With a dedicated team of professionals, we deliver high standards in care, safeguarding, and service excellence.

We’re seeking a Field Care Supervisor who will be the eyes and ears of quality across our services. This is a fully remote, field-based position — you won’t be desk-bound. Instead, you’ll be out in the community every day, ensuring our care delivery is safe, compliant and truly person-centred.

• Mileage reimbursed at 45p per mile
• Company pension scheme
• Free office parking
• Ability to work remotely

• Conducting spot checks, competency assessments and welfare visits for care staff and service users
• Completing care reviews and feeding findings back to the office team for action
• Building positive relationships with care workers and clients
• Supporting with induction, training and quality monitoring
• Working flexibly to cover evening and weekend visits, where needed
• Escalating safeguarding or concerns in line with CQC regulations and company policy

• Must be a driver with access to your own vehicle 
• Experience in a similar supervisory role in domiciliary or community care
• Level 3 or 4 in Health and Social Care (or working towards)
• Award in Education & Training (AET) or similar – desirable
• Train-the-Trainer qualifications (e.g. medication, moving & handling, safeguarding, infection control) – highly advantageous
• A confident communicator with excellent attention to detail
• A proactive, supportive and professional presence in the field
• Someone committed to raising standards and mentoring care teams