Job Detail

Caremark is an established and highly regarded home care provider offering home care, personal support, home help, and companionship services. We are now looking for a passionate Registered Care Manager.

• Commitment to Excellence: Caremark is dedicated to delivering the highest standards of care, providing clients with personalized support to enhance their quality of life.
• Career Development: We offer opportunities for professional growth and development, including training and support to achieve qualifications in leadership and social care.
• Supportive Team Environment: Join a team of dedicated professionals who are committed to making a positive difference in the lives of others.
• Opportunity for Impact: Make a meaningful impact in your community by delivering compassionate care and contributing to the growth and success of our business.
• Work-Life Balance: Opportunity to work in a rewarding and fulfilling role while maintaining a healthy work-life balance.
• Eligibility for Blue Light Card Store Discounts
• Bonus scheme for recommending a friend.
• Pension Scheme

Summary of role

To generate and promote a caring and supportive environment for clients by implementing very high standards of professional care and support. To manage the staff team, supporting their development, skills, and abilities.

Principal responsibilities

• To ensure that company Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
• To ensure compliance with the system, policies, and procedures
• To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
• Ultimate responsibility for all members of staff.
• To deliver training to staff as appropriate and to identify any further development or training needs.
• Ensure training needs of all staff are met effectively
• To ensure supervision and monitoring of all staff is carried out
• To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
• Ensure successful operation of quality control systems.
• Ensure successful operation of risk management processes.
• Ensure that all computerised and manual records are up to date.
• Implementation of complaints procedure.
• Liaison with clients, relatives, representatives and social workers.
• Preparation of management reports.
• On-call is part of the job role.
• To actively participate in the growth and development of the business, locally, through various marketing exercises.

To be successful, you will have:

• Extensive care experience with a proven track record in providing consistently excellent customer service.
• Proven experience in leading, training and managing a team (preferred)
• Have or be willing to work towards a Level 5 Diploma in Leadership for Health and Social Care.
• Knowledge and understanding of compliance and legislative requirements of the care regulations.
• Strong skills in conducting care assessment and care planning.
• Good understanding of systems and processes.
• Excellent interpersonal and communication skills.
• Ability to inspire others and build fantastic working relationships.
• Strong organisation and planning skills.
• Drive and motivation to take on a broad role and develop care services.
• Passionate about providing the highest quality of care.
• Commercially aware and have strong influencing and negotiating skills.
• Demonstrate achievement of business growth targets.
• Ability to work well and accurately under pressure.
• Be responsive, agile and remain calm whilst dealing with multiple priorities.
• Be flexible to meet the demands of the business including participating in an on-call rota.