Job Detail

A Registered Manager’s role is to manage the day to day running of Home Instead Senior Care operations, ensuring compliance with all governing body requirements and legislation relevant to the service:

• The Registered Manager is responsible for acting in the best interests of the clients we support and ensuring that they implement systems to monitor quality and performance.
• A Registered Manager is not only answerable to their employer; they are also answerable to their governing body.
• In addition, it is a requirement of the role to be involved in networking activities/business development and providing Directors with regular activity reports and analysis.
• Ensure that all client calls are covered by a staff member and that all scheduling is completed in advance of shifts.
• Maintain compliance with all Legislation, Policy and Procedures.
• Ensure that the business maintains 24-hour availability via an on call rota, for both staff and clients.
• All Home Instead Senior Care Registered Managers must have the relevant qualification or be willing to work towards this.
• The management of all care processes from initial contact, whilst maintaining agreed standards.

Why Join Us:

• Opportunity to make a real impact in the community.
• Collaborative and supportive work environment.
• Opportunities for professional development and growth.

Benefits:

• Company pension
• On-site parking
• Referral programme

Main Tasks, Roles and Responsibilities:

• Compliance
• Recruitment
• Retention
• Touch Points - Supervisions and Appraisals
• Quality Assurance
• Dealing with Complaints
• Following policies and procedures
• CQC reporting
• Safeguarding reporting
• HR
• Planning

Job Types: Full-time, Temporary
Contract length: 12 months

• Highly resilient and positive with excellent communications skills.
• Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
• Team player with strong interpersonal skills with the ability to build rapport quickly.
• Excellent attention to detail with the ability to multi-task.
• Logical and analytical with the ability to work on own initiative and meet deadlines.