Job Details

Senior Care/Support Worker

Job Title: Field Care Supervisor
Reference Number: HCPA003691
Company Name: Caremark - Hatfield and Welwyn
Shifts Available: Mornings , Evenings , Days , Weekends
Location: Hatfield
Type of Care Provider: Support at Home
Supporting individuals with: Dementia , Older Adults , End Of Life , Learning Disability , Mental Health , Physical Disability , Sensory Impairment , Substance Misuse , Epilepsy , Neurological Conditions
Pay/Salary: £25000 - £27000 Per Year
Hours of Work: 48 Hours Per Week - Shifts: 08:00 - 17:00
Driving Required: Yes
Contract Type: Full Time Contract

About the Company

Caremark is an established and highly regarded home care provider offering home care, personal support, home help, and companionship services.

Why should I apply for this Field Care Supervisor job?

If working outside ofice hours:

During Probabtion:

Weekdays: £13/Hour
Weekends: £14/Hour

After Probabtion

14.50/Hour
15.50/Hour

1.5 times of WD pay for Bank Holiday and Christmas Day
Free uniform and PPE provided
Bonus scheme for recommending a friend
Mileage paid 30p per mile in between calls plus additional mileage can be claimed from HMRC
Full FREE training provided & support working towards the Care Certificate qualification (if not already gained
Opportunity to gain the diploma in Health & Social Care with ongoing training & supervision, we can tailor make your training to YOUR needs
Promotion & progression opportunities
paid holiday

Access to Care Professional Academy Rewards include:

Herts Rewards (Vivup)
XO Student Discount
Access to the NUS Student Card - usually exclusive to university students!
Care Professional Rewards: Discount codes, cashback and savings on over 800 UK retailers including Sainsbury’s, Argos, Boots, Marks & Spencer, Tesco, John Lewis/Waitrose, Apple, Pizza Hut and many more.
Discounts on travel including bus ticket discounts, reduced servicing, and car leasing.

And a lot more...

What does this Field Care Supervisor job involve?

To carry out Individual Needs Assessments for new and potential clients.
To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
To hold on call phone on a rota basis; this will include evenings and weekends.
To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
To facilitate the practical induction of all new Care & Support Workers.
To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
To urgently report any changes in a Care & Support Worker’s or client’s schedule to the Care Coordinator.
To monitor all clients for service and Care & Support Worker satisfaction.
To ensure accuracy and completeness of all documentation held in clients’ homes.
To support, monitor, supervise and mentor all Care & Support Workers in the field. Encourage and identify opportunities for continuing professional development.
To ensure that all written reports and administration is up to date.
To maintain close liaison with both the Care Manager and Care Coordinator.

Am I the right person for this Field Care Supervisor job?

At least 1-year of experience working for a Domiciliary/ home care Agency. (preferred)

Ideally NVQ/QCF level 2 / 3 in Health & Social Care, if not willing to work towards this
Must be good at problem solving and like a challenge
At least 3 years' experience working for a Domiciliary/ home care Agency. (preferred)
Must be Organised, methodical, and a good eye for detail.
Must be flexible around working schedules, roles and responsibility.
Being a team player and a people person is extremely crucial to this role.
Able to work under pressure and in a fast pace environment.