Job Detail

Martins House offers first class care for residents over 65. Each one of our residents enjoys unique, personalised care, designed to make their stay with us as enjoyable and fulfilling as possible.

We are seeking a Senior Care Assistant to join our Team in Stevenage.

OUR VALUES: We Value our T.E.A.M:

Trust: We are trusted by our residents to deliver the best possible care and provide a ‘home like’ living environment. Our residents trust us to be ultra-professional and maintain integrity and respect they deserve while in our care.

Empowerment: All our staff, whether front line or corporate, are empowered with the freedom, flexibility, and power to make decisions and solve problems. This ensures a fully engaged workforce to deliver an excellent service.

Accountability: At the core of accountability is reliability and personal responsibility; therefore, we value the ability of our staff and Organisation to honour our commitments.

Maintain Integrity: We conduct our business in accordance with the highest standards of professional behaviour and ethics. We are transparent, honest and ethical in all our interactions.

What we can offer you:

• Excellent training and development
• Perkbox – which offers you discounts and monthly offers on a variety of high street shops and restaurants
• Monthly staff recognition rewards
• Regular team outings
• Refer a friend scheme – up to £250

 Care Professional Academy Rewards include: 

Key Responsibilities:

• Provide high-quality personal, emotional, and physical care to residents, ensuring dignity and comfort at all times.
• Support and supervise junior staff, offering guidance, training, and leadership under senior staff direction.
• Assist residents with mobility, continence, mealtimes, and end-of-life care, using appropriate aids and sensitivity.
• Maintain accurate care records, contribute to care planning, and ensure timely documentation and communication.
• Promote resident engagement through social activities, hobbies, and meaningful interactions.
• Respond promptly to calls, visitors, and telephone inquiries, ensuring professional and courteous communication.
• Monitor and report on residents’ well-being, liaising with healthcare professionals and family members as needed.
• Maintain cleanliness and hygiene in residents’ rooms and communal areas, including care of personal equipment and clothing.
• Uphold residents’ rights, privacy, and dignity, acting with integrity and professionalism at all times.
• Take responsibility for a designated area of care or operations, contributing to continuous improvement and team performance.

We are looking for a compassionate and skilled individual who meets the following criteria:

Essential Requirements:

• Proven experience working with older people
• Knowledge of clinical assessment tools (e.g., Waterlow)
• Experience in care planning and writing care plans
• Ability to lead a shift and supervise staff effectively
• Strong organisational and communication skills (both written and verbal)
• Flexible and reliable with a proactive approach to problem-solving
• Able to build trust and positive relationships with residents, families, and colleagues
• Committed to maintaining high standards of care and professionalism
• NVQ Level 3 in Health and Social Care (or equivalent)

Desirable Attributes:

• Previous experience in a care home environment
• Experience of working with individuals with dementia