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Team Leader/Supervisor

Job Title: Field Care Supervisor
Reference Number: HCPA004537
Company Name: Firstpoint Homecare
Shifts Available: Mornings , Evenings , Days , Nights , Weekends
Location: Harpenden
Type of Care Provider: Support at Home
Supporting individuals with: Dementia , Older Adults , End Of Life , Learning Disability , Mental Health , Physical Disability , Sensory Impairment , Substance Misuse , Epilepsy , Neurological Conditions
Pay/Salary: £28000 - £32000 Per Year
Hours of Work: 40 Hours Per Week - 08:00 - 17:00
Driving Required: Yes
Contract Type: Full Time Contract

About the Company

 

Firstpoint Homecare is a highly respected care at home and live-in care agency.

 

We provide support that individuals require to remain safe and happy at home, surrounded by personal comforts. For over 20 years we have been supporting adults of all ages and believe remaining in your own home, maintaining independence and freedom really does enhance your well-being.

 

Why should I apply for this Field Care Supervisor job?

 

  • Competitive pay rates
  • Optional workplace pension scheme
  • Provided Uniform , ID badge and DBS
  • Company Car if you hold a Full UK Manual Driving Licence
  • Flexible hours to suit your other commitments.
  • Blue light discount scheme
  • Weekly pay
  • £75 Joining bonus T&Cs apply
  • £150 refer a friend care workers
  • On hand support 24 hours per day.
  • Free Mandatory training
  • Employee of the month scheme
  • Opportunities to learn new skill sets

 

What does this Field Care Supervisor job involve?

 

  • Drive business growth by accepting referrals and building strong relationships with clients, carers, and local health partners.
  • Lead, train, and support carers, ensuring supervision, feedback, and compliance with CQC standards.
  • Conduct client assessments, risk reviews, and create bespoke care plans that are regularly updated.
  • Liaise with medical professionals and families to ensure safe, person?centred care delivery.
  • Monitor staff performance through appraisals, observations, and identifying training needs.
  • Investigate and resolve complaints, incidents, or concerns promptly and professionally.
  • Maintain accurate records, documentation, and audit?ready files in line with company and regulatory standards.
  • Deliver and support training, staying up to date with industry and CQC requirements.
  • Ensure quality monitoring, health & safety compliance, and adherence to company policies.
  • Represent the service professionally in meetings, case conferences, and the wider community.

Am I the right person for this Field Care Supervisor job?

 

  • QCF Level 4 Diploma in Health & Social Care and/or NVQ4 in Management (ideal).
  • Solid experience in care home or homecare, with strong knowledge of CQC regulations.
  • Skilled in writing person?centred care plans, conducting assessments, and staff supervisions.
  • Excellent organisation, communication, and interpersonal skills.
  • Experience in (or willingness to learn) delivering mandatory training.
  • Strong customer care, confidentiality awareness, and sound judgement.
  • Professional, reliable, team?focused, and mobile.
  • Good IT skills, including databases and digital care systems.